Bests & Worsts Reviews from Amazon

HP Connected does not explain the way the Instant Ink works on printers that are marked "Instant Ink Ready". When you buy the printer there are ink cartridges included in the packaging. Presumably you have paid for these cartridges. If you put them in the printer they work. Here comes the "gotcha"! When you sign up for Instant Ink you are shipped a "welcome kit". You may assume that your instant Ink page count will begin when you insert the cartridges from the "Instant Ink Welcome Kit". NO, the count is retroactive to the first page you printed. So if you printed 300 or mare pages before inserting the Instant Ink cartridges you will find you have exceeded the "free trial". I assumed the "free trial" would begin when I inserted the Instant Ink cartridges. In my opinion this is a very shady practice that is beneath a company such as HP. I also found it EXTREMELY difficult to resolve this and get a refund on the prepaid card that wasn't used. I would go so far as to say I was cheated by HP. BEWARE.