Bests & Worsts Reviews from Amazon

Purchasing a Rowenta iron is no longer a guarantee that you are buying a quality item. This is my second and last Rowenta iron. My first iron lasted 10 years with very low maintenance. This iron, purchased two months ago and made in China (not Germany), developed rust after one use. No one stands behind it. Speaking to customer (dis)service at Amazon and Rowenta was a waste of time. Amazon referred me to Rowenta, who blamed it on the "hard water" we have in Manhattan. I was not able to obtain a replacement or a refund from Amazon or Rowenta.