Bests & Worsts Reviews from Amazon

I like Scatter Slots a lot. There are many different slots, different bonus and free spin features, a lot of side games to win more coins, the graphics are great for most of the slots even though the female characters are dressed a little too risqué. That being said, I have Murka Scatter Slots installed on both my Fire HD 10 and my iphone. I have had it on my Fire for a long time and was up to level 863 with over 8+ billion in coins. I have had it on my iphone for a much shorter period of time and was only at a high 100 level with minimal coins. This is the way I liked it. It was like having two separate games. Recently, I read Murka added the ability for you to play scatter slots on two devices with the games synching with one another so your progress would be the same on both devices. That might be something others wanted, but not something I wanted. There was no mention of when this would be available (maybe it was automatically included in an upgrade) and no mention of having the option to do this or keep scatter slots independent on two different devices. Three nights ago, my Fire ran out of charge and turned off. Once charged enough, I reopened Scatter Slots and to my dismay, it showed the game as if I had just installed it for the first time. I closed out and back in, and now it had me at a higher level with 14,000,000 coins. This continued to happen every time I closed and opened the app. I then opened the app on my iphone and its progress appeared to be in synch with my Fire. I sent a message to support regarding the issue requesting my Fire be restored to the 800 level and 8 billion in coins I had, and my iphone likewise to the 100 level and minimal coins. I received a response from support on Tuesday at 2:09 p.m. (signed by Helen) saying the issue had been fixed. I did not have a chance to read the response until early evening and noticed Helen had also sent a second message at 5:52 p.m. asking if there was anything else she could help me with. I first opened the app on my iphone and to my surprise, it showed I had 8 billion in coins. While happy about that, I knew something was wrong. I then opened my Fire and only had 77,000,000 coins even though I was at level 863. I then reopened the app on my iphone and the 8 billion was gone and now had the same coins and level as my Fire. I immediately replied to Helen the issue was not fixed and I wanted my 8 billion in coins back. They apparently have the ability to tell your progress since the 8 billion did momentarily reappear even though it was on the wrong device. I immediately responded to Helen last night at 7:00 p.m. the issue was not fixed and gave the details. I also sent her another message this morning at 9:00 a.m. asking if someone was working on my issue since it still was not fixed and I had not received a response. Tonight at 8:00 the issue still is not fixed and I have not received a response. I assume Murka implemented the synching of the game on all your devices without giving the customer the option. The problem is I was put at my high level 863 from my Fire with only the 77 million in coins from my iphone. It is a LOT easier to build up your coins on level 100 than on level 800 and practically impossible to move on at level 800 with only 77 million in coins. If I have no choice but to have the games synch, I want the 8 billion not the 77 million. I would think Murka would want you to have it independently installed on different apps since it would bring in more revenue because you would be purchasing additional coins on two apps rather than one. But what to I know. MURKA PLEASE GIVE ME MY 8 BILLION IN COINS BACK! Thanks you