1,021
people found this helpful, as of 2023
ranked #10,049 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Known fault will fail in about 1 year
After about 1 year it stopped working (1 year warranty through Fitbit). The error says to step off the scale even when no one is on it, until the battery dies. Fitbit had no solution, so I took the scale apart. There are 4 thin plastic parts that support the sensors, and 3/4 were broken. I looked online and found a forum full of people with the same problem. I asked Fitbit if they had engineered a solution, but they have not. The photo is from the forum, but is the same problem I found.
