Bests & Worsts Reviews from Amazon

While the set up instructions were not great, we got this up and running pretty quickly. The first taste was fantastic and we loved it! However, after a few days, the water started to taste like rubber. We had the two black filters, and the small rubber plugs to plug the holes for additional filters. The way this is designed, the water to be filtered, does not fully drain out of the top, so there is always an inch of water in the top container. The water, which later mixes with water that will get filtered down to the bottom, soaks in these rubber plugs. It does not make sense to me that water you want to filter has to sit in something that leaves a HORRIBLE taste, even after it has gone through the filters. As suggested by Berkey customer service, we soaked the plugs in warm, soapy water for 30 minutes. Rinsed everything out. At first, we thought the problem was solved and the water tasted great again. But a few hours later, after it "sat" on the plugs, it smelled and tasted horrible once again. If they find something besides smelly rubber to block the holes, I might try this filter again. But I am trying to make my water better, NOT worse. If you are using all four filters, you won't have this problem. We don't have floride in our water, so we didn't need those filters. Note.... save your packaging for a few weeks....