Bests & Worsts Reviews from Amazon

I suppose the card is OK unless you happen to pay your bill too early. My card was locked and charges to it declined because I paid the previous months bill on the same day it was issued. My payment arrived a day too early for them to count it against the current billing cycle (despite a zero balance carryover from the previous cycle) and so the account showed past due, late fees were applied and I had to spend 15 minutes on the phone with an outsourced customer service rep to get it reactivated. Morale of the story: don't be prompt. I have a lot of rewards credit cards for different purposes from Amex, Chase and Citi. Never had an issue with any of them that is anything like this issue. Update: Had another unresolvable issue with the card where two charges showed up that Amazon had no record of. So I called the bank and they told me, basically, take it up with Amazon, we can't tell you where those charges came from. So I closed the card. 5% cash back seems like a great deal but it's not worth the headache of dealing with this bank.