Bests & Worsts Reviews from Amazon

I've been previously employed as a Firefighter/ Medic and a Police officer. In the past I have used window punches to gain access to patients entrapped within vehicles. I never found them too convenient outside of work until I became a cop. I was driving home one day and observed a car flipped over and engulfed in flames on the side of the interstate in northern Virginia. I was able to stop, kick out the rear window, and pull the driver to safety. Ever since then I sought for an alternative and I located Resqme. I liked the idea that I could attach it to my keys and always have quick access. More recently I was transporting a prisoner when I observed a wrecked car with smoke pouring from the engine in south Texas. I slowed to notice the driver was knocked out and face down on the steering wheel. Upon exiting my vehicle I forgot the resqme device and attempted to smash the window unsuccessfully with a knife. I returned to my vehicle and retrieved the resqme. To my dismay, the device malfunctioned and failed to break the window. I'm unsure if I have a faulty device but I alerted the company. They never responded to my email but I'm no longer fully comfortable with the product and will most likely return to the traditional window punch.