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Fatal H98 error after four uses, less then ten minutes total
I admit I can sound like Abraham Simpson from time to time, ranting about the good old days when appliances lasted practically forever and were repairable when they weren't, but this time it's justtified. I grudgingly began the online shopping process for a new microwave after the 10 year old unit (a hand me down from my grandparents that replaced my prior 15 year old unit) finally quit, and as is often the case, nearly every unit whose reviews I checked (not just this brand, but also Sharp and others) all reported a high number of D.O.A. units or premature failures. Well, with trepidation I ordered this touchpad unit which arrived promptly and well packed, and I was initially thrilled with its special features like sensor reheat, as I cautiously placed it into service. Something told me I should "save the box". Sure enough, after four delightful uses, most with sensor reheat, and certainly less then ten minutes cook time, the unit failed utterly with an "H98" error code (bad Magnetron/Inverter circuit), and won't recover. So after just a few days, it is back in the (original, saved) shipping box, and lugging it to UPS for a return. Dagnabbit they just don't make 'em like they used to.
March 2018 · Home and Kitchen · verified purchase