235
people found this helpful, as of 2023
ranked #125,691 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Sudden LED failure.
I purchased this TV on June 5th. Around December 23rd, it suddenly developed a vertical black line with a circle at the bottom. The vizio Customer Service folks informed me that it must have sustained an impact (it had not), then informed me that I refused to believe the explanation and there would be no replacement under their limited warranty. Prior to this, I was satisfied with the TV, but a black line in the middle makes it useless, and the Vizio Customer Service folks calling me a liar was a less-than-pleasant experience.
Upon contacting Amazon, they promptly offered up a replacement TV. That was refreshing.
December 2014 · Electronics · verified purchase