Bests & Worsts Reviews from Amazon

I have had this set for less than a year and it is falling apart! The strands of the table have completely fallen apart and there is a huge hole. Chair material is bad and not happy with purchase. What's worse is that I have messaged Super Buy, and they initially responded to me asking for pictures as proof. So, I thought they were going to refund me, but after I sent pics, they ignored me. :(