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Worst purchase I've ever made!
Please read!
Summary: Disposable trays leak, forever tray absorbs urine into the plastic and smells, unit is a nightmare to clean and my bathroom has never looked (or smelled) so bad. I wish I had purchased another system. Don't make the same mistake, get something else !
Full details:
1. The system uses special crystal litter. My cat who is elderly had never used crystal litter it took almost a month before she used it properly. In the beginning she refused to use the new box, then when it was taken away to encourage her, we were left with poop and pee all over the house as she refused to use the new box. Perhaps your cats won't be as stubborn but it took us a month before she'd use the new litter.
2. The tray...oh the trays. My cat typically pees in the exact same spot if the box in the upper left corner. The disposable trays quickly filled with urine in that spot and became soggy. Then when I tried to slide the box out from under the cabinet it tore apart and left litter and soggy urine pieces all over the floor.
Then I invested the money into the forever tray. It worked ok for a while but then I noticed the urine became absorbed into the plastic in that spot and now it smells. Even soaking it and cleaning it, the tray has a noticeable spot from the urine and it always smells.
3. The absolutely ridiculous amount of mess! The tray that simply "slides out" for easy cleaning doesn't slide out, unless you want to grab the front part of the tray that's filled with poo! So you have to take off the top mechanical part to get the tray out. That spills crystals all over the floor because they get stuck in every space of the machine. The crystals are horribly sharp and have actually cut my foot. Now I have to wear socks around my own home. The tray gets filled with mushy blue crystals that get too much pee in them and since my cat only goes in the 1 spot I have to scrape it out each time. The rake also collects poop and mushy crystals that you then have to clean off. The edges of the unit also get pieces of poop and litter stuck and they anak require cleaning.
3. The box is huge when the 2 sections (tray and top) are separated and would be a maneuvering nightmare in any small or normal sized bathroom.
4. Poop and pee gets everywhere! Eww! The poop falls out alllll over your floor the minute you try to remove the tray. It doesn't matter how often you clean it you will get poop everywhere. It has such a small receptacle space that it piles up and falls out as soon as the top is removed. Gross! Again the front is where you slide out the tray and also where the poop is so...yeah. It's going to get poop on you.
I've tried EVERYTHING to make this system work. I paid hundreds of dollars between the trays, crystal litter and the unit. I've tried the slide litter, the disposable trays, the forever tray and every tip I found. I've tried my best for over 4 months.
After spending almost an hour yesterday cleaning this litter box and my bathroom for the hundredth time, I finally accepted my mistake.
I should have gotten another system. This one has been a ridiculous waste of time and money.
Learn from my mistake and save yourself!
October 2020 · Pet Supplies · verified purchase