Bests & Worsts Reviews from Amazon

There weren't any filters in the dust buster. Took it out of the box, put up the wall charger and plugged it in. Went to use it today for the first time and discovered after a few minutes that my pants were getting covered in dirt. I took it apart and looked through the manual to see what was wrong. No filters. I tried to contact Black and Decker through their website but if there is a place to email them on the contact page, without registering a product I may not keep, I couldn't find it. If you have to buy the filters separately the description should warn you. It is also very loud. I do not know if this is because it was running without filters and dirt got into the motor. Unfortunately for me my Dad, trying to be helpful on recycling day, threw out the box. We had a good Black and Decker cordless vac for years which is the only reason I choose this brand again.