Bests & Worsts Reviews from Amazon

I had the camera out for about two months, and it seemed to take high quality pictures. Good reaction time, and very little to no blur. The camera was VERY picky with the SD cards, and often would not write on them. I lost several weeks because it would randomly stop writing on the cards. I did some research and discovered it really only like the nicer sandisk cards, and that the card cannot be shared with any other trail cameras (such as my browning). The card must be a clear/clean format. After two months I noticed the camera would not always turn on, and when it would turn on it would not read any SIM card. I called stealthcam, who made me do a few things and call back the next day to ensure it was not moisture related. The next day they agreed to have it returned. I was quoted a two week turn around, worst case three weeks. I shipped it off with plenty of time to get it back to get it back out and help me set up for the upcoming season. Three weeks later I call. They couldnt even tell me if they got my trail camera, that they cannot status them and that I would just have to wait. I was told that the turn around time is actually 3-5 weeks. I express my frustration to them. I call back after 5 weeks, and I'm told it's on back order and they dont know when they will have it. They suggest calling back in another week and they may be able to get a different model. I ask if they can send me a gift card and I can buy one at a retail store since the season is about to start here, and they said next week they can work with me to do that. While speaking to the same representative they mention they cannot do gift cards, despite telling me to call back to do just that - which I pointed out to the rep, who became frustrated with me. I call back a week later, they tell me that to get a different model requires corporate approval but that they will ask and follow up with me same day. Never heard back. Next business day (today), I get a voicemail that they got some in stock and are backfilling the waitlisted returns, and that mine will be included in that and it should ship out within 10 business days. I would not suggest buying any stealthcam product after this horrible display of customer service. I had to go out and buy a different trail camera because I cannot wait any longer. If this item breaks again, I'm not sure I will even send it back just so I can avoid dealing with the frustration. I've had several trail cams and this has been by far the worst experience with a return.