Bests & Worsts Reviews from Amazon

Initial Review Posted 2-26-10: With my family having the wasteful habit of tearing off 2 to 4 sheets to wipe up a few droplets on the counter, this holder is one of the best investments I have made in awhile. My family was going through $30 per month in rolls and now the usage is down to less than $15 per month. Made my money back in less than 2 weeks! 4-3-10 Update after using the product: I purchased 2 of these and now find that although initially these holders worked excellent and as advertised, I now have no recourse but to downgrade my rating from 5 stars to 2 stars. The problem with this product is not the design - in fact the ratcheting/tension mechanism is pure genius. The problem lies in the materials they used to manufacture the product. After disassembling the broken holders I found that the internal ratchet that produces the tension on the spool is made of the cheapest thin brittle plastic I've seen. The plastic spline on the ratchet on both units broke with normal use within a month. After they break, all you have is a normal roller without tension. Had they thought of upgrading the material to metal for the ratchet/spline and charged a little more for this product, I'm quite sure people would be happy to pay a bit more for this product, as it was very useful before it broke.