525
people found this helpful, as of 2023
ranked #33,398 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Stopped working after 2 weeks
It worked great for 2 weeks. And then it stopped working. I called the 1-800 number on the heater. The person who answered the phone diagnosed the problem as the front circuit board. She said she'd mail a new circuit board to me with instructions. Her readiness to send a circuit board and instructions worried me; this is probably not an uncommon problem. The circuit board arrived with no instructions. I called again and she emailed me the instructions. The instructions were not very helpful, but I figured it out and did the replacement. The heater comes on now, but that's all the functionality it has. I can't set the thermostat. So, it runs and runs and runs until we turn it off. You can get heaters with that functionality for a lot less money -- and without having to take it completely apart to replace a circuit board.
February 2018 · Home and Kitchen · verified purchase