106
people found this helpful, as of 2023
ranked #247,745 most helpful
out of 571,544,897 reviews
★★☆☆☆
Disappointed !
We bought this unit to check our fleets short term fuel correction by measuring the oxygen sensors voltage readings which it states it can do.
However, it wouldn't communicate with our 2006 Ford F-250 SD or two 2005 Ford F-150. It comes up with communication link errors so we contacted Autel by e-mail. Nothing! Then we went to their site which has a complaint form which we filled out and hit send... only to find out that it is a false front. Again, nothing was sent. So, we printed the form and filled it out explaining what our problem was and E-mailed it to their support E-mail posted and have heard nothing.
My suggestion would be... Run, especially if you are working on Ford pick ups.
What we found really interesting is how Amazon has stepped up to the plate!
They have sent me a return label and are taking it back.
They have also tried to contact Altel (in China) and tried to use their web site and have had the same success we had.
Amazon! You are Stand Up! Thank you!!!
