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Not Dependable
Over the last two years, I have purchased eight 1TB Western Digital external drives, including six "My Passport" and, most recently, two "Element". Of these, three have given me serious problems, which is a staggering percentage and really reflects very poorly on the dependability of the WD brand. One "My Passport" simply quit working without reason or warning after a little over a year of use, resulting in the extremely frustrating loss of nearly 800 GB of video files. Another "My Passport" was DOA and I had to return it. Finally, one of the two "Element", I purchased last is also defective and will not store properly many of the .mp4 video files I am trying to copy to it. I will have to return this one as well. This has forced me to store all of the files I wish to preserve in duplicate on separate drives to try and prevent loss. Finally, I have also been very dissapointed and frustrated by the fact that the later models (2016 on) of these WD external drives can no longer be read by most Blu-ray players or "smart" TVs, whereas earlier models could. When contacted, WD would not offer any explanation (let alone remedy) for this change. Overall, I am extremely dissapointed with these WD external drives and most likely will not purchase another one
June 2017 · Electronics · verified purchase