Bests & Worsts Reviews from Amazon

I've been using Sunbeam Hot Shots for at least 25 years, and had one at home at a couple at work. They're great. But over the years, quality has declined, and I replaced a still-operating white model with this spiffy-looking black unit. Big mistake. I first noticed the cheap, plasticky feel, and hated the ultra-slow water dispensing, but within a week the dispense button simply broke off and could not be repositioned. Back to Amazon it went. I see that the older model (with the side-by-side heat and dispense buttons) is no longer available. Too bad. Sunbeam, you blew a perfectly good product. Back story: Sunbeam used to be the largest manufacturer of small appliances in the US, if not the world. It's products were consistently top rated by Consumer Reports. The company fell on hard times, however, and in 1996 hired Albert ("Chainsaw Al") Dunlap, a slash-and-burn corporate raider whose shady deals almost ruined the company. He was eventually sued by the SEC and Dunlap was ultimately banned from serving again as an officer or director of a public company. Check Wiki for the Sunbeam story. My original Hot Shot was made in the US. Later, cheaper models all came from China.