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Beware. Samsung support is non existent! Read my story.
If you buy this item, beware that Samsung support is REALLY BAD! Read on...
I got a Galaxy Note about one year ago from Amazon. It broke twice in less than one year.
Since I live in Brazil, I first contacted Samsung Brazil for support. Samsung Brazil said it is not their problem, as long I got the device from a US store.
I then contacted Samsung support for the USA. Samsung US said it is not their problem, as long it is an international version of the device.
I finally contacted Samsung Korea. Guess what. They said that, since I live in Brazil, it a problem for Samsung Brazil, not Samsung Korea.
As a result I have a non working Galaxy Note in my desk for about 3 months now!!!
What a lousy post-marketing strategy (if any)!!!!
December 2012 · Electronics