Bests & Worsts Reviews from Amazon

Great concept while it worked; however, the leash has a serious design flaw in how it is charged. The battery appears contained within a plastic housing, but has a wire dangling out of the housing with the female adapter (with only heat shrink wrap for strain relief) to connect to the charging adapter. We had the adapter break off after half a dozen uses at most. Now we have an expensive lighted leash that will not light. Granted it still functions as a leash, but you can buy a plain leash for far less cost. A well designed unit would have incorporated the female adapter into the battery housing, which would provide rigidity for the adapter during regular use. Have attached a picture of the still good (at present) collar and the damaged leash. Went to the Illumiseen website and their homepage indicates they provide a lifetime warranty. If you click on the Returns & Warranty or Contact Us sections the website went into an endless loop. I tried the website from both an IE and Chrome browser, but experienced the same looping on each browser. Am stuck with a nonworking, nonreturnable leash. Buyer beware. This is a great idea, but poorly implemented. If you buy it, don't expect it to last.