Bests & Worsts Reviews from Amazon

I had the camera a total of 4 months. I barely had a chance to use it. It sat on top of my monitor since the day I got it. One day it looked kind of droopy, so I touched it to aim the camera up just a notch to keep it from cropping off the tip of my head. When I touched (no pressure) the camera it fell off it's hinge. I contacted support, they were somewhat helpful (after asking me if I dropped the camera). An RMA was issued with pre-paid shipping. While I commend them for trying to get it right, it's left a bad impression. I'm working on 3 live streams a week and I've had to fall back on an integrated laptop camera until the RMA process is completed. No telling how long that will take. I also had issues with lighting and the camera. I had to toggle the camera on/off/on/off/on until it would properly turn on and adjust to the correct white balance. It could be a software issue, but I'm not having this issue with my other camera. /shrug, I give up on Razer