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BUYER BEWARE..Battery draining / no display sleep issue
I purchased this scale 2 years ago from Amazon. Aria will randomly flash to step on the scale, searches, tries to sync. This goes on for a minute, it turns off, and then a few minutes later it happens again and the cycle keeps repeating itself until the new batteries are dead 2-3 days later. Followed all troubleshooting steps on their website and made sure firmware was current which didnt help.
Decided to contact Fitbit in search of any suggestions. Big waste of time! I only wanted some help getting it to work properly and the agent brushed me off the call. I guess they dont like talking to anyone out of warranty? It was a nice scale while it lasted, but now its an expensive paperweight.
TO POTENTIAL BUYERS:
If you are okay paying for something that will no longer work as intended 2 years down the road then this isnt a bad option at all. Customer service is only good within warranty (1 year across the board). I would suggest saving money and getting a cheaper digital scale, or another branded wifi scale. Just look into their company first and see how they are customer service wise before handing them $100+
No issues with Amazon as the seller, they are up to par on all aspects, this is just about Fitbit as a company and the Aria scale.
February 2017 · Electronics · verified purchase