Bests & Worsts Reviews from Amazon

Ziip comes with a two-year worthless warranty, based on my experience. I was happy with the Ziip device for the first three months I had it, though I didn't use it that much, and then the battery clearly became weak and I could not feel the current at all on its strongest microcurrent program, Instant Gratification, nor see any effect. I contacted Ziip and sent it back and asked for a new battery. At the time I sent it back, I had 20 months left on my Ziip warranty. When I first contacted Ziip by phone, customer service immediately dismissed my complaint and said I was used to the microcurrent and so I didn't feel it. However, at the time when I received the Ziip device I was getting powerful microcurrent and nanocurrent in a spa. There was no comparison between the light microcurrent from Ziip and the powerful microcurrent in the spa, nor was I expecting it to be, but I was happy with the Ziip microcurrent for a home device and thought it useful. Then after a couple of months, Zipp's microcurrent dropped to virtually nothing. I sent it back. Ziip said it checked my device and it was fine and that I should use it anyway. Obviously Ziip believes I cannot judge if something is working or not and wants me to pretend it's working and use it. (Nanocurrent you don't really feel, but microcurrent you can feel, even weak microcurrent.) Ziip also said I bought it elsewhere and not from Ziip. Before I bought Ziip from Amazon, I checked with Ziip and was told Amazon was an authorized dealer. But now Ziip is including in its argument not to deal with my complaint that I didn't buy it from Ziip and referring me back to where I bought it. Please note that Ziip is the seller on this site, which is where I bought it from, and so there's no one else to contact about this but Ziip. I was also told by Ziip the battery is not replaceable. I guess it would mean sending me a new device, and Ziip will not do that. So I'm out $500. I've seen others on social media complain about the battery getting weak and Ziip refusing to assist. For me, Ziip's warranty proved worthless and I experienced the worst customer service. Customer service was very dismissive of my concerns and sent me back a device I said worked fine at first but no longer worked properly. I had a bad experience with Ziip.