397
people found this helpful, as of 2023
ranked #53,568 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Count on the battery failing just after the return window.
Currently waiting for two weeks to receive a replacement speaker. Like so many (60-90 in the reviews) people on Amazon who purchased the Bose Soundlink, mine failed to charge or turn on after a few short months. Don't know why, but I do know that in spite of this extremely common software, Bose won't send a replacement - you have to send yours in, wait for it to arrive at Bose - they say 10-12 days -and be verified as non functional. Then they will send out a replacement. Don't know how long that will take. The Bose rep verified that to me on the phone that it would not turn on. He then asked me if I had updated the firmware. This was difficult to do, and the speaker would not work. Oh well. With any luck, the replacement will last as long as the inexpensive ones I've purchased. Time will tell!
June 2018 · Electronics · verified purchase