Bests & Worsts Reviews from Amazon

according to people

164
people found this helpful, as of 2023
ranked #203,176 most helpful out of 571,544,897 reviews
★☆☆☆☆
Bad rack & basket designs and NOT a true, full size dishwasher
We didn't buy our Bosch here at Amazon, but have been so grateful for reviews we've used here that we thought we'd pass along what we've experienced with this product. We did post reviews at other sites, but aren't sure it's okay to post a link here. But since there's so much more information to share when it comes to these dishwashers, here's a link to one of our posted reviews: (...).lowes.com/pd_353032-39047-SHE3ARF2UC_4294857924__?productId=3384512&Ns=p_product_avg_rating|1 -- 12/11/2012 by BeingHereNow. Don't know how to react to reviews where the rating is 4 or 5 stars but the content talks about how bad rack and flatware basket design is way less than user friendly. The content is helpful, but the high rating isn't. I've posted information at two other sites, but after going back to the store where we bought our Bosch Ascenta Series 24 In dishwasher, model SHE3AR...(F2UC/08), and comparing the rack sizes to other dishwashers, it quickly became obvious that we had missed the obvious: the Bosch racks are SIGNIFICANTLY smaller than those found in other 24" dishwashers. So much so, that we think these dishwashers really should be listed as 'compact' or somewhere between 'compact' and 'full-size'. Nobody seems to be advertising that the racks are 20" wide, but only 18" deep. That's 360 square inches of space per rack. The racks we measured in machines by other companies were around 20" to 21" wide, but several were 21" deep. 20" X 21" racks have 420 square inches of space per rack. That means there is 120 SQUARE INCHES LESS loading space (60 square inches less per rack) in the Bosch Ascenta Series dishwashers. We think that's a lot! Kind of explains why the interior design of the racks is so 'unusual'? I guess they figured that it was important to force the user to load everything together tightly in order to support the place settings capacity claims. We're also thinking that Bosch uses the place setting capacity claims, along with the "standard" rack widths so that buyers don't notice how much space the racks are missing. I do think there was mention of the racks being "slightly smaller" in the Consumer Reports reviews. But even their testers don't appear to have realized that the size differences really do add up. Yeah, when you're in the store looking at dishwashers, the Bosch is right up there with the others when it comes to place setting capacity and the rack widths look to take up the same space across the opening. So, even if you notice that the racks seem to be smaller, how much smaller doesn't really sink in at the time. There's probably sales literature, and a bag with the manual, etc. in the racks. And, of course, the sales reps are making sure you notice the filtering system and that the Bosch dishwasher doesn't need an external heating element. To be fair, we're not sure that most sales reps will ever have had reason to notice the obvious, since the marketing of these machines is so clever that it appears that hardly anyone ever notices realizes that size is a significant factor when it comes to loading issues, not just the configuration of the racks. Hope this is helpful to others.
December 2012 · Appliances
the product in question
Bosch SHE3AR72UC Ascenta 24" White Full Console Dishwasher - Energy Star
4.1★ · 34 ratings, as of 2023
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