Bests & Worsts Reviews from Amazon

Would give ZERO stars if could. Purchased this Presto 16-Inch Electric Skillet new via Amazon. I've seen these Non-Stick Coatings go bad before -- so I was being extra careful. I never had this above 375 degrees and almost always between 200 and 300. Always used a plastic spatula that I bought just for this pan. I NEVER used any kind of metal utensil in this pan. Cleaned with water, dish soap, and luffa -- NEVER any kink of scrubbing sponge. Used the pan only a couple times a week, but the nonstick coating is now at least 95% gone from bottom cooking surface. Sides still sparkle, but coating on bottom is either deteriorated or completely gone. Customer service is TERRIBLE and they blatantly lied about the pics I sent -- that they requested I send to them. They claim it is food buildup when high res pics show it is very clean and OBVIOUSLY Not food buildup. Worst Customer Service EVER. Shame on Presto. Edit = I uploaded three pics -- to clearly show clean -- but looks like not included. Will try again.