Bests & Worsts Reviews from Amazon

The item I received had clearly been used and returned. Unfortunately, I was on vacation when it arrived and didn't open the box until after my return window closed. See photos. The item was clearly used heavily. There are burned in oil marks on the entire bottom and side of the pan. It looks like rust on the screws that hold the handle on. The pan coating is seriously scuffed from what I can see. I get that Amazon has a generous return policy, but this item should have been taken as a loss and not restocked. The person who had it clearly kept the cover and opened it only slightly so they could use it and then return it.