Bests & Worsts Reviews from Amazon

When it works, this router is fine. The 2.4ghz range and throughput is everything one could want. As written about other routers, 5ghz range is quite limited. The usb hard drive functiality is very very slow. Nowhere near a replacement for a NAS. I've been experiencing lockups about once a week. After multiple calls, tech said probably a hardware problem. That's when I find out that it is Netgear's policy to charge for swapping the router. If I want to send it in and wait for a replacement,its free. If I want them to send me working router first, and then send back the defective unit, they charge $16.00! This is a first in my experience. In addition,their own community shows lots of postings about this weekly lock up problem (see : [...]) All in all, not very happy to have to throw more money at a one month old router that is supposed to be Netgear's top of the line. Update: received replacement RMA router. It still has the same problem, and now my 90 day support window is closed. There is no email for netgear support to even inform them of a bug. Looks like I'll be spending more money on a Linksys soon. Netgear = buggy router, and infuriating support and support policies.