Bests & Worsts Reviews from Amazon

Strangest thing. Opened the box, put it together went out to blow leaves for the first time and it stopped working within 30 seconds. Tried multiple cords but nothing. Strange because I got this to replace my other Toro blower which had the same issue, but that one had been used for a season so I thought it just broke. Called Toro's service center and they were useless. I cant be the first one with this issue?