Bests & Worsts Reviews from Amazon

I found out only by accident about the questionability and/or reliability of this Warranty Company. I bought a Nikon Camera for my Granddaughter for last Christmas. Well, the first time she and her Mom took it on a hike in the woods they discovered that the battery would not hold a charge. They were able to take only three photos before the batteries gave out! What I thought would be an easy fix by just notifying Asurion of the matter I discovered (never able to talk to a REAL PERSON of course), that since the problem would be one that might be covered under the Nikon Camera Warranty, I needed to call Nikon! Well, not being a patient person, and knowing how difficult it is attempting to wrangle through the network of a large corporation I instead called Amazon. Being a Prime Member on Amazon, and having placed over 2700 orders on Amazon since the inception of the Prime Membership 'club', and knowing how great Amazon has been in the past with their Customer relations I decided to call them. To make a long story short, Amazon did pull through for me by supplying a brand new camera (with accessories), but I also learned from their CS Rep that when one 'buys' an extended warranty through Asurion, they also need to phone Amazon to report that they have done so; something I did not know until this incident. Once again, Amazon saved the day for us so any and all Kudos should go to them! Thank you!