400
people found this helpful, as of 2023
ranked #53,027 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Worth it, if you're lucky
It seems logitech has either a quality control problem or a supply problem because the switches in these mice are absolute garbage. The mouse is honestly one of the best mice I have ever used while it worked - until it didn't. Less than a year old and $75 gets you a mouse that feels great in the hand until the scroll wheel starts jumping around and the left click starts randomly double clicking, and then not clicking at all - all intermittently. There are numerous reviews out there one can find by simply googling "g502 double click" in which people either return them and hope their next one doesn't do the same, refund them, or the more technical self swap of a mechanical switch for the left click.
I will not be going any of these routes and I'm sad to say it because Logitech used to be a staple in PC peripherals. Now it's not the plastic it's made of.
edit: As I write this update, I have actually taken another star off for the true, 1 star review. I typically don't believe in one star reviews because it's generally an overreaction and everything is either 5 stars great or 1 star horrible, but Logitech has sunken to the 1 star territory. After literally 15 emails back and forth with Logitech support, I had to use their website to prove I was having a double click issue, which was easily done, but had to film both myself, the mouse, and the serial number from the mouse in the video while doing it. I could easily reproduce the double click fault in both the left AND right click function and sent proof. I sent my mouse back to Logitech on approx the 10th of January 2020. They received my mouse the 15th of January 2020. I don't hear anything for 8 days until I first contact them again asking for an update. Still nothing. Finally I receive an email stating that my product is not faulty, and therefore doesn't qualify for the warranty. Nevermind the evidence I had to first email them. Nevermind the 100% reproduce able error in both left and right clicking.
I will never buy a logitech product again.
Do yourself a favor and google 'logitech double click' and question whether you want to buy this mouse, likely have the issue, and then not have the warranty honored. I bought a cheap mouse replacement to tide me over and it works much better anyway.
January 2020 · Video Games · verified purchase
the product in question
Logitech G502 HERO High Performance Wired Gaming Mouse, HERO 25K Sensor, 25,600 DPI, RGB, Adjustable Weights, 11 Programmable Buttons, On-Board Memory, PC / Mac, Black
4.7★ · 46,976 ratings, as of 2023