Bests & Worsts Reviews from Amazon

My rating is for the overall package of magazine and subscription service. The subscriptions are handled by BuySub and they appear to be totally incompetent. I ordered Popular Mechanics and several other magazine subscriptions. I have an Amazon account, my address is totally correct, I was charged for the subscriptions, and all were fine except the one handled by BuySub ... somehow the goons at BuySub screwed up my address so badly that the USPS refused to deliver the magazine. BuySub/Hearst offers no phone call and their "Contact Us" page doesn't always work, so I had to resort to sending queries via email. I corrected my address and explaind that I was missing 2 issues according to their record of when my subscription started. They responded telling me that they would send only 1 of the 2 issues. They never sent that issue, nor did my subscription resume after I corrected the address. I contacted them again and told them I was now missing 3 issues and told them they needed to send the issues or extend my subscription. They responded with "Your request to cancel your subscription has been received". TOTAL INCOMPETENCE! I did not request to cancel my subscription, I requested the missing issues or an extension. If they're going to be idiots and cancel my subscription, could they tell me if I'm being reimbursed? I had to respond again, and now I'm going to contact my credit card company and see if they can do anything for me. NEVER AGAIN will I subscribe to any magazine handled by BuySub. I have wasted a huge amount of time trying to correct the mistakes that THEY made. They took my money right away and didn't deliver. Totally shabby.