Bests & Worsts Reviews from Amazon

I bought my Yonanas machine on March 21, 2017. I've used it nearly everyday since and I have hand-washed it each time. My husband was doing the dishes last week and put it in the dishwasher. Yonanas advertises product as being dishwasher safe--that was not true for me. The chute assembly warped and shrank in the dishwasher. I contacted Yonanas customer service, was treated incredibly rudely and basically called a liar because "they had no documented cases of the chute assembly ever melting." I told them they did now! I also tried to again tell them that it didn't melt, it warped and shrank. Customer service was very demeaning and said they "would replace it one time and one time only" even though IT IS UNDER WARRANTY. Horribly rude customer service. Buy a machine from anyone else.