122
people found this helpful, as of 2023
ranked #230,578 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Lasted one summer and is Noisy
Warning. I purchased a Danby dehumidifier after excellent consumer report reviews and research. It worked GREAT for one summer. But by fall I noticed this thing wasn't working as good. I saw less water being drawn out. I thought it was because temperatures were dropping in Chicago, so I packed it up for the winter. Well spring comes and it didn't work at all. I called Danby and they stated to send it to a local shop. I searched for days to find a shop. Most companies stated it just takes too long to get parts from Danby and they stopped doing repairs. After calling Danby again, I found a shop in North Chicago area, I live in the south suburbs. So I packed this heavy piece of machinery, yes it weighs about 80 pounds, in my CUV and fought traffic on the Dan Ryan. Got a call back a few days later stating the warranty wasn't valid and it would cost around $150 to repair. Luckily the owner was legit and stated that these things never last long. He gets many complaints and he recommended I purchase a new dehumidifier instead. Don't buy a Danby in the US. It is too tough to get parts and their warranty is a joke, 6 months. I noticed now they are 1 year, but Whirlpool units have up to 5 years. If you buy this unit get an extended warranty, I didn't and regret it. I would just stay away from Danby dehumidifiers.
I just purchased a Frigidaire unit from Amazon with a 3 year warranty. So far it is working like a champ and it is MUCH LESS noisy. Now I am realizing I made a huge mistake buying a Danby. I thought all dehumidifiers were noisy, my whirlpool I replaced was loud and the Danby was even louder. The Frigidaire unit makes so much less noise. So another reason to stay away from Danby.
May 2010 · Unknown