Bests & Worsts Reviews from Amazon

After two months the flossing mechanism stopped working. It was past Amazon's return period, so I called Waterpik. I was told that they know the device trips GFCI circuits, and all I have to do is reset the outlet. That means (a) the thing is not designed to work properly with the kind of electrical outlets mandated by code, and (b) I have to go to the electrical box in the basement because the bathroom outlets are all controlled by a GFCI breaker. I said that wasn't satisfactory and I wanted my money back. "Our money back warranty is good for 30 days," she told me. "Try returning it to the store. Is there anything else I can help you with?" Addendum: A few days after I wrote this review Amazon notified me that they would replace the item. I appreciate that and hope the replacement performs better. But that does not mitigate the fact that Waterpik knowingly sells a device intended for use in the bathroom that will randomly trip the circuit required in the bathroom.