Bests & Worsts Reviews from Amazon

At first seemed like a great product but after a few days, the screen would go dark, and no combo of button pushes would bring it back on or to lock screen. It would act irradically, turning off and after a series of button pushes and holds, it would go to lock screen. When I would try to unlock with my pattern, it would go black. I would get a day or two of solid use, then all this would start happening again. Samsung support has no long term solution and tells you to go through a 14 step process that ends in resetting to factory image. I wish there was a firmware or other fix because when it works, it's a great device! I went through two of these with the exact same results. I've read on the Costo site, 10's of similar reviews about this model, Galaxy Tab A 10.1 tablet. Not many on Amazon which is odd. AMAZON Customer Relations: You need to reconsider restocking fees for faulty products. I have spent hours of my time screwing around with trying to make these two tablets work, plus the repackaging and shipping back to you. Very, very unfair to charge me. I tried to make it work. Extremely baffled and upset with you, for the first time I might add. I'm still without a tablet to use on top of all this!