Bests & Worsts Reviews from Amazon

I had my mower for less then a year and a half, then it stopped working. It was still under warranty, I called EGO Support who directed me to dropping off my mower at a Home Depot. I dropped it off on 7/30/18, paid about $19 (I was promised I would get it back once my mower is fixed). where they had to ship it to ta Home Depot warehouse. It was shown as "fixed" on 8/16/18, did not ship until 8/28/18, and did not arrive until 9/10/18. It took 42 days for me to get my mower back, just to fix a bad circuit (which would take maybe ten minutes to fix). The grass in my yard is longer then my arm. I am highly disappointed in EGO and Home Depot. They offered no compensation (e.g., renter mower, pay for my lawn to be cut, gift card, nothing). EGO told me that their service level agreement is 4-6 weeks, but I called today and they changed their tune saying it was 4-8 weeks. I am not a happy customer and would not recommend their products to anyone. I spend $500+ for a mower that broke in less than one and a half years and their warranty repair services are terrible. Go to Lowe's and get a Greenworks if you want an electric mower or lawn tools.