Bests & Worsts Reviews from Amazon

Great pump at a great price. But, FORGET WARRANTY COVERAGE FROM PENTAIR IF YOU BUY THIS ONLINE. THEY WILL NOT COVER WARRANTY "LABOR" CHARGES IF PURCHASED ONLINE!!! This review was made on February 28, 2018, directly after talking to Pentair representatives at Pentair headquarters. After checking out all my paperwork to make certain that I had the equipment installed professionally by an electrician and a pool company, Pentair then claimed that they "do not cover products purchased ONLINE." So, if you buy this from any online source, you had better purchase an additional protection plan, which fortunately I did. (The Asurion Protection Plan" offered by Amazon. And don't even try calling Pentair. As nice as they are on the phone, they never help you, and they just say: "Mr so-and-so isn't here right now, but let me get your number and have him call you back when they return." Five different calls answered by 5 different people all claiming that five different people were in charge of the pool warranty program and that they would call me back. You guessed it! Over a three week period, not one call returned. Because a product is only as good as the company and warranty behind it, I have to downgrade Pentair to 1 star! Review revised on March 12, 2018 The pump is very quiet and every so often, I have to go right up into the pool house to hear it if it is not on the high speed. And there is more than enough power to activate the floor jets that move debris to the drain, something that another returned brand (Hayward) couldn't accomplish WARNING: I had read that the Pentair manufacturer's PARTS WARRANTY will be voided if you do not get a professional to install the pump. So, I had to hire an electrician to install it. A small additional cost, but worth it not to have to mess with warranty fights.It should be noted that the pump impeller is made out of plastic as are most of the other high speed pump parts, so they are subject to failure, as what happened to mine, see attached photos. The pool went unfiltered for more than 10 days while waiting for parts. And, they only covered the low cost parts not the expensive labor costs. For the sake of principle, I am going to take Pentair to court. What a crummy outfit to do business with, and they don't warn you about their "no online warranty" policy when you purchase their products. I hope Amazon does something to address this problem, like refusing to sell their products any longer.