Bests & Worsts Reviews from Amazon

I purchased the V600 from Amazon at a very good price and have had it for a few weeks. So far the scanner does an excellent job of scanning photographs or slides. The included Adobe Photoshop Elements does an excellent job of fixing and organizing my photos. So far! Over the past several days I repeatedly get a message from the Epson Scan software that says 'Unable to write to file'. When I click on OK the box goes away. No images are imported to Photoshop or presented for saving by the Epson software if Photoshop is not running. I've exchanged two e-mails with Epson support and tried both suggested fixes. Neither has worked and unfortunately this problem has rendered the scanner useless. From what research I've done I am not the only buyer having this problem and it is unclear that Epson has a fix. In short, the scanner is excellent and lives up to the reviews. The software however has made it the equivalent of a brick. If this cannot be fixed I'll have to return the scanner. If they fix the problem all of my ratings will change to 4 or 5 stars. Carmine Prestia