Bests & Worsts Reviews from Amazon

Update: So I thought I should report what happened after leaving the initial review (below). Kidde contacted me wanting to know a bit more about the incident, and shortly after, I received another email stating that this product was recalled due to the faulty plastic lever (? don't remember the exact wording), then shortly after, I received another fire extinguisher from them - same brand, pretty much the same kind. However by then I've already purchased another fire extinguisher from a local hardware store as well as a spray tin type extinguisher plus a fire blanket so now I have to say I'm pretty well prepared! While I was impressed how Kidde followed up this way, I've learned my lesson to always have a backup (or two), so will keep several of them handy. (Original review) I rarely leave reviews, and even rarer leave the 1 star review. However, I feel obliged to do so in this instance - as I wish I had read something like this prior to trusting this extinguisher. Last night, we had a very scary incident of our oven engulfed in fire which started when the muffin tray got too close to the heating unit. As we saw the smoke coming out and big fire inside the oven, I quickly reached this very extinguisher which I purchased from Amazon (I bought a 1 pack one which is no longer available thus I'm leaving a review here as it's the same exact model - just 2 pack instead of 1) about 7 months ago. My husband pulled out the pin, opened the oven door (and the fire got even bigger shooting out from the oven), aimed at it and squeezed the lever. Nothing happened. Then I tried it multiple times, nothing. Then it finally shot out a tiny puff of yellow powder on the floor, and that was it. Unbelieable. At that point, the whole kitchen was smoked up and the fire was sneaking out of the oven unit, fire alarms beeping all over, baby crying, and how I cursed myself trusting this stupid extinguisher. As I was about to call the fire department however, my husband rushed to the bathroom and soaked a bath towel, covered the fire with the dripping wet towel (which melted into pieces of hard prastic in the end, to my surprise) and finally was able to put out the fire. I had to run outside with my baby as the whole house was smoking up. It surely was one scary moment. Annoying that our fire extinguisher still shows the green "full" pressure level even though it already discharged that little puff and released the pressure. The thing is, you can never test it out as once you do the pressure goes ofcourse and it's useless. Although I have to say that one big red flag was that when we received it from Amazon the box was unbelievably damaged. It was torn open and I actually even took some photos as I was going to write a review back then about the poor packaging, but didn't get around to do so (I found these photos from my old iPhone and attaching them to this review). I am an avid Amazon shopper, and this was by far the worst packaging I've ever seen. The box also had dusts on it as if it's been sitting in some warehouse shelf for a long time. Although I kept it as 1) you cannot return it anyway 2) the extinguisher inside the damaged box looked ok, and the pressure gauge said "full". I wonder how many people out of some hundreds of positive reviews got to actually use them. I still have a flashback when I walk into my house which still smells smokey and our fire extinguisher outside our door waiting to go to the trash. I'll go looking for a new fire extinguisher by another brand, and will this time buy them from the actual store.