Bests & Worsts Reviews from Amazon

It worked - for a while. Customer service at Innotek is the pits. I felt like I was bothering in the guy on the phone. I had to call because my transmitter stopped working. If you read the warrentee, it is not covered for lightning stikes. One of the first questions is "Could it have taken a lightning strike?" How would I know. The wire is in the ground outside. I guess it could have. Try to prove there was no lightning near by. I realize now it was not engineered to survive any near-by strikes so they will not cover the transmitter. When I asked if there was any options, he tried to sell me a $250 dollar system. No offer to fix it or replace it. Price for just the transmitter $60 + S/H. I am now looking for a different brand system for not much more. That way I will get a new transmitter and new collar and, hopefully, a friendly CUSTOMER service.. Yes, I will avoid this brand.