Bests & Worsts Reviews from Amazon

I loved this radio at first. It has a lot of bells and whistles and appears to be a quality radio. The earlier model lasted 20 years so when it finally gave out I purchased this model with the expectation that it would have a fair lifespan. It was treated with kid gloves sitting on my bedside stand in an airconditioned house and used for about one hour a day. After two years (one year after the warranty ran out) I tried to turn it on and found that keys were locked and 00:00 was flashing. I did everything the manual advised and then tried the Sony online chat. I was advised that it needed to be sent in for service. Then I tried email. They came to the same conclusion and added the link for service. No repair was available but they offered an exchange for a reconditioned radio at the cost of $120 plus tax and shipping. That is nearly the cost of a new radio! I will never buy another SONY product. If you want an expensive disposable radio with neat features, this is the one for you.