Bests & Worsts Reviews from Amazon

I have always wanted an Alienware and was happy to choose this one. When it works, it works very well. It's also beautiful to look at. The problem is my PC crashes all the time - generally daily. I get the dumbest errors like Hard Drive - Not Installed. Dell support is useless. They try to funnel you to automated systems rather than humans and leave you wasting your time until you get frustrated and give up. It's almost like they're trying to frustrate you long enough with crappy tech support that your warranty expires before you recover your mental health.