Bests & Worsts Reviews from Amazon

Do not buy!!! I tried to return but was told I would have to pay for the $250.00 shipping. The arm area is very small. Neither my wife or I can use the arm massage feature. It is already a tight fit and we are not large people. When the air bags inflate it feels like it will break your forearms. I, having broader shoulders than my wife can not use the shoulder massage. Same issue, it over inflates and eventually pushes me forward. To use it I have to go thought the settings to turn off the arm and shoulder airbags every time. So, none of the presets will work for me. I have only written a few poor reviews in my life and have written a ton of good ones but for the price of a massage chair I would hate for someone to be in the position I am in now. Stuck with a large chair that I paid to much for to throw away and the regret of not sending it back immediately and eating the $250.00 return fee that the company should have covered.