Bests & Worsts Reviews from Amazon

Like having cable. Just worse. I have had DIRECTV Now for a month or so. I'm a cable cutter and we stream everything. Here's the good: You get options to buy TV packages that you can stream. That's great. You can watch on a mobile device, Apple TV or Amazon Fire TV device. The service lets you play shows from up to three days earlier ( than live) and allows live streaming. You can stream to two devices at the same time. It has a good selection of available cable channels to watch. Now for the bad: It is exactly the same monolithic pricing structure you expect from a monopolistic cable company and in the end could be MORE expensive than buying a cable package (which at least lets you log into streaming tv apps - this does not). I got in on the limited pricing of $35/month for 100+ channels. The normal price is a whopping $60/month for this. It lets you play shows from three days ago but it doesn't work well and it looks like they recently disabled this feature for some reason....possibly because of the next negative. The service doesn't work. Well, it works for an indeterminate amount of time and the stops. You may get five minutes like me or twenty seconds like a friend of mine. It worked for me for about three days and gen stopped. I prepaid for three months to get an appleTV, so I'm not too ticked off but I do not plan to continue my service. It isn't currently worth $35/month, much less he normal $60/month. AT&T customer service is almost worse than Comcast's. The rep that I spoke with pretended that nothing was wrong with the service and tried to waste my time by taking me through the troubleshooting steps of blaming my router, blaming my internet, and blaming my home network, while telling me their service worked fine. Thankfully, I work in IT and was able to prove the steps I took to disqualify any claims on my network (100mbps downstream), with low latency, no packet loss, every other service streaming in HD perfectly fine and hard wired to my router. I was able to replicate the streaming problems on three different types of devices on two separate networks, one of them being a Comcast business line. After all of this, the service rep then proceeded to acknowledge there were some "technical difficulties" with the service but still blames the Apple TV as the problem and told me that my streaming issues on both my android and iPhone were incorrect, since "her's worked fine, she just checked". Then she refused to either refund or extend my service, that hadn't worked for weeks. my friend had chatted with their customer service and had the exact same experience as I did. Both of us came away from the chats with a distinct feeling that the reps we had spoken with gave us the middle finger. So, in the end, you get a quite expensive service that replicates the out of touch practice of bundling channels you don't want, paired with very terrible customer service, on a service that still doesn't work approximately a month later. It also doesn't have local channels in most areas. I have tested the PlayStation Vue and would recommend that (or ANYTHING else) over this. At least that one worked. Last, AT&T is trying to institute a tiered internet, where you have data caps, unless you buy their cable tv service. Very anti consumer behavior and you should think twice before supporting that type of behavior.