Bests & Worsts Reviews from Amazon

I've never written a bad review online before...but here goes: I beg to differ with all the good reviews for this machine brother se 400. (it is even listed as a good machine on CR) After getting to my wit's end, I give upI have made many repair trips to fix the same things and they still don't work properly. The price should (which is high to some) mean it is dependable and a good machine. I even begged Brother to take it back for exchange as it is a LEMON. no way would they be persuaded to make it right by me. Funny you can return a $40,000 car that's a lemon but apparently not a sewing machine. The repairman even said he wouldnt help me exchange it and that Brother would never ever do it anyway. (I actually had two different shops work on it) Every shop I took it to or inquired about solutions had a different idea about which thread to use, etc. I don't see how the machine can tell if I am sewing little squares of fabric together with all purpose thread that frays or cotton machine quilting thread; and whether I am making a quilt or a dress. The problems are the cutter doesn't work--only intermittently it deems to cut a thread for me. The cutter has been replaced twice and adjusted too; and when warranty ran out I had to stop taking it in because of high repair costs and besides they weren't making progress as far as I was concerned anyway. I figure if I pay for "x" number of repairs and figuring it is 40 miles each way, and the gas is high too, (of course not factoring in my time and aggravation) I can buy a better machine in a year. Hopefully the next one I buy will give me many years of troublefree service. Also it jams in the bobbin case and I have to take it all apart (not easy to remove the feed dog cover plate because of screw placement, and I even had to buy a special short screwdriver that would do the screws b/c all they give you is a circle-shaped piece of metal) and clean it and cut threads off the cutter assembly and I can even see it when the cutter pops out of place. Even the bobbin assembly has been replaced twice (once was because the 1st replacement was defective--imagine!!!) And I have to mention what the beginning stitches look like on back of sewn project, looks like a bird's nest of thread. My 35 y.o. Kenmore never had to have the bobbin case cleaned out, just oil it occasionally, but it was getting slow in stitching and I deserved a new machine with time-saving features, as I quilt or sew almost every day. AND THE Kenmore never did take a trip out of my sewing room to visit a repair shop. My daughter has it now, but mainly I use it to mend her kids clothes when I visit.. Of course it doesn't have a thread cutter, but that is only a selling feature and since I'm still cutting threads with my nippers it doesn't matter. I haven't even tried to use the embroiderer because of the constant problems with the machine, as I'm afraid these problems will affect the embroiderer function as well (and I refuse to think of throwing all that fabric and expensive embroidery thread in trash) and I was really looking forward to that feature. Right now I am researching a different machine in the $500-1000 range and believe me I read all the reviews. A friend says to give Brother another chance but I am leery since they would not stand behind my machine. I'll be giving this machine SE400 to my adult daughter because she doesn't know how to sew and she won't notice the problems LOL. Thanks for allowing me to vent cause it doesn't do any good to complain to hubby about it and cry and get upset. Maybe the rest of you will have a good experience with it and with Brother overall, I sure hope someone does. BTW what good is the so called 25 year warranty all about, if they stop free repairs at one year. I'm sure the other 24 yrs are figured into the price so exactly what warranty period are we paying for???? HAPPY SEWING TO YOU ALL!!!