Bests & Worsts Reviews from Amazon

I have had this for 13 months and paid $2000 for it. The leather has now ripped on the front and back side of the back part of the chair. Also the massage intensity button on the remote stopped working. I called the company about these issues and I was told that none of them were covered under the warranty. This company does not stand behind their product. A $2,000 chair should not be ripping apart and the remote not working after a year and if it does the company should make it right.