Bests & Worsts Reviews from Amazon

I have used Brother printers for many years... like 35 years. I have always loved Brother printers. But this one is frustrating, and I find the situation with Brother support (which is unfailingly friendly and eager to help) frustrating. 1. This has no power button. You can't turn it off. Yes, there's a button, but holding it down doesn't get the printer to shut off. You need to UNPLUG this thing to get it to reset. 2. And you need it to reset because it comes set up with IP6 which breaks Cloud Print, and once you disable the IP6, you still need to reset the printer. And you cannot do that without UNPLUGGING IT. Also, it hangs when I'm scanning something, and the only fix for that it unplugging. And I tried double-sided copies and got into some kind of state where it scanned forever and never printed anything for the copies -- again, UNPLUG IT. If you're going to make a printer with crappy firmware, make it easy to power-cycle. 3. Brother has a download for a firmware installer for this printer. But you can update the firmware from it's internal webserver. Why are they spending time and effort on a Mac configurer and a PC configurer when the thing has a web interface? And then when I update the firmware in the web interface, it doesn't update saying the version on the printer is the most modern. When the PC download says there's a more modern one. 4. Drivers are all x86. The raspberry PI is the 3rd most popular computer in the world, and COMPLETELY unsupported by Brother. Brother techs kept telling me to use the x86 drivers for debian/ubuntu on the little ARM Raspberry PI. 5. The documentation is ABSURD. The manual for this covers all these printers (I am not making this up) "DCP‑L2510D / DCP‑L2530DW / DCP‑L2537DW / DCP‑L2550DN / MFC‑L2710DN / MFC‑L2710DW / MFC‑L2730DW / MFC‑L2750DW" -- these have different feature sets and different DISPLAYS. It's a nightmare. BROTHER: Get new management for your human-factors team. Do human-interface studies to see what doesn't make sense. You'll find a LOT of this stuff could be easily made intuitive and is the OPPOSITE. Stop multiplexing your documentation with 8 models on one sheet. Move to a pure web interface for setup so it's portable and easier to support. Compile the same CUPS driver you make available in TWO (and sometimes more) x86 formats for the Raspberry PI. It's a huge part of the education market -- (14 MILLION sold). This is a no-brainer. Better yet, release a bare-bones open-source driver which could easily be updated to support each new printer. We really do NOT WANT your complex drivers or to go to your support site. We just want to push postscript to your printer. How hard is that!?!? The entire Linux community would prefer that, x86 included. Why can't there be one generic postscript driver for all Brother printers which support Postscript? And on all your printers (this one doesn't do it) when I hit scan, I want a serialized scan sent to a set to a share or an FTP site. If I want to archive some checks, I should be able to put them on the scanner, hit scan, and be done. You have forced me on this model to set up a windows box running your receiver software. ABSURD. The MFC-1440N was cumbersome, but this is unusable. Please fix this in a new firmware revision. I absolutely cannot recommend this printer, and at this point I can no longer recommend Brother.