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Low-Quality Sensor or Design Started Failing Within a Year
TL;DR: Spend a few more dollars for something more reliable.
Bought Dec 2015 and only used roughly twice per month shredding a small amount of paper each time (receipts, letters with personal information, etc.), but started developing issues within a year where the motor would not stop. Every time time we'd "fix" it by using a cotton swap to clean around the sensor area, usually several rounds of cleaning at 5-15 mins total. We've lubricated the machine regularly with shredder oil, and always cleaned it on a regularly basis.
After suffering the Stockholm Syndrome for over a year, I finally realized that I could've spent a bit more to buy a better shredder instead of putting up with this every few weeks. A shredder that's barely used should not develop problems this quickly, no matter how inexpensive it is.
July 2018 · Office Products · verified purchase