Bests & Worsts Reviews from Amazon

I wore this heart rate monitor for less than a month (paired w/ a Garmin 230) before the sensors started to peel off, losing connectivity. I've tried to email their customer service. They requested more info, which I sent, then they stated that their warranty department is very behind and it may take a while (red flag) so I asked for a refund if I return the product. I really don't want a second strap that breaks just as quickly. They have not responded to that email. It's been over a month. Very frustrating and poor customer service. Would not recommend this product.